Management of Communication and Relationships
Communication and relationship management is the most important pillar of any successful business. Know and understand the industry, the product, and the customers and then know who your competitors are, master the skills, techniques and the persuasion language, negotiation and closing the deals. All this revolves around the basics of effective communication and the relationship management. This solid foundation is the most important for your business and any positive outcome. Effective communication does not only mean the oratory and the presentations; it involves the constant flow of sending, reinforcement and receiving of information. Understand the prospect of the talk to understand the needs, solve problems and buying motives. Emails should be written the same way as you speak, to make the person reading them feel like you are talking to them. Don't make it complicated, let it be a natural flow of words. Like in a romantic relationship, one needs to know the
100 Serious Questions You Should Ask Your Boyfriend.
Focus on positive energy and vibes have a positive attitude and enthusiasm, this shows how much you believe in what you are selling, it is important to be very genuine. Your body language should be confident, use the right language, have an eye contact with the client you are discussing business with and wear the
appropriate attire for you to stand a chance of being in business.
On the other hand, relationships are very vital determinant factors of your success, and you need to command respect even as you adeptly deliver
really funny jokes. This is by living your word, do what you promise to do, you need to respect others understand confidentiality and you be the person that others would look forward to doing business.
This is on the professional level and as a colleague doing business with others. You need to learn how to fix problems, be responsible and accountability is vital. Never run away from problems tackle them and find solutions. Get to know other persons that are working for the company but not part of the executive suit. They are the people who know what goes on in the organization. The employees, the gatekeepers can be very a valuable resource for gathering information about a prospect client, the team and the situation at hand. The social media should be managed properly, use the company emails and voicemails to contact prospects customers and not your personal contacts. This allows the prospect client to look at you as a professional and not a stranger. In additional to the phone calls email your prospects. Understand the communication and relationships skills, and you will go far with your business.